Design, spacious rooms, swimming pools,excellent food, very helpful and kind staff at reception Desk..especially Mrs. Gosia and Mr Stephano. Our big thank you for your help and empatyczna..
Aleksandra
oktober 2024
Staff were friendly, rooms were clean. Pools and sunbeds were nice and well maintained. Wifi was great. Food was good as well, lots to choose from, especially during dinner. The hotel is in a nice area, very close to the beach. There is a bus stop, supermarket nearby. View from the room was very nice too. The stay was pleasant overall.
Gabija
augusti 2022
I chose this resort for my solo New Year holiday and I haven't regretted it. The hotel was fabulous, excellent facilities, very clean, safe and comfortable, with super friendly staff. The room was spacious, with modern comforts and decor. The location was perfect, my balcony overlooked the pool area and the sea, such an amazing view! The hotel is located in the quiet little village of Puerto de Santiago, mostly frequented by families and couples, it was perfect for me as I wasn't looking for a lively party scene, it felt very safe and welcoming. Although I was there on my own, never for a moment did I feel lonely. There is plenty of space in the hotel to lounge with a drink, surrounded by the other guests, listening to live music, and even from my room I could hear the piano bar or the live music shows at a distance. It was never too loud or too late and it was pleasant to hear. The food was incredible! I bought the Platinum package which gives access to more secluded and quiet areas and I loved it. I used the gym as well, which was perfect. There is entertainment every night, and the New Year's Eve pool party was awesome !! I can't fault the place in any way, and I'll definitely be coming back!
Elisabetta
januari 2025
A remarkable hotel, nicely located within a pleasant seaside town, but having the feel of a luxury resort. The interior of the hotel is spectacular with grand, spacious interiors and a nicely designed outdoor space with two large pools surrounded by well maintained, mature plants and trees. The restaurant and snack bars serve a good variety of food for breakfast, lunch and dinner. There is a small gym with a variety of slightly aging machines, and a small spa area where you can get a reasonably priced massage. Rooms are spacious with large beds and a good size balcony. The staff were noticeably friendly and seemed to enjoy and take pride in their work.
Ian
januari 2025
The hotel is absolutely amazing! It’s just a 5-minute walk from one of the best beaches in Tenerife. The hotel itself is very large, spacious, and impeccably clean. The breakfast is a highlight — such an incredible variety of dishes and a huge selection of fresh fruits. It’s also great that there are water refill stations available throughout the hotel. The staff is very friendly and attentive, making the stay even more enjoyable. Everything in this hotel is designed for the guests’ convenience. Highly recommend!
Nicoleta
december 2024
This accommodation was overall fantastic. Upon entering the hotel you are stunned by how beautiful and lushly decorated with plants the hotel is. The rooms of the Platinum Club offer privacy and comfort and are clean, with great amenities. I loved that there were a multitude of pools and a gym that was basically open around the clock. The staff was very friendly and made my stay very enjoyable.
Milan
september 2024
The hotel was very clean!! We loved that someone was always cleaning something. All of the staff were extremely friendly and nothing was too much for them. Loads of sunbeds and great evening entertainment. Some beautiful spots to sit in with fantastic views, especially as the sun was setting.
Sarah
mars 2024
Friendly staff with a customer-oriented attitude. Varied and delicious meals, including a good offer of vegetarian food. Sufficient space at the pool.
Marc
april 2022
Very nice hotel, makes big impression on arrival. Spacious and very nice rooms which are cleaned every day. In a room there was kettle and fridge which was nice addon. Nice pools, a lot of activities during day. Also evening singers and entertainment in Showroom. Good/modern TV with Youtube access.
Martynas
maj 2024
All the food was delicious and fresh. I enjoyed the breakfast with the omelet station. The pools were clean and perfect temperature. It was fun to pour my own beer from the tap at the pool.
Bernard
december 2024